Setting up

How do I set up my Freeview digital box or digital TV recorder?

Your Freeview digital box or digital TV recorder will come with instructions on how to set up, but if you’re having problems, we’ve put together some information to help you along. If you require further support, you should contact the manufacturer.

With your box you should have the following items:
● a power lead
● a remote control and batteries
● a SCART lead (some Freeview boxes don’t come with a SCART lead, but they are available from most electrical retailers)

You will also need an aerial lead and a working aerial.

an aerial lead and a working aerial

1. Plug your aerial lead into the aerial socket on your box (1). The socket may be marked ‘RF in’, ‘Antenna’, ‘Aerial’ or ‘Ant in’.

2. Using a SCART cable connect any SCART socket on your TV to the port marked AV1 on the box. If your TV does not have a SCART socket, then certain boxes with something called an ‘RF modulator’ will allow you to use another aerial cable to connect the box to the TV.

3. Put your TV on standby and then switch the TV on using your television remote control.

4. Plug the power lead into your new box and turn it on. Most televisions will automatically detect the recorder; if yours doesn’t, go to the AV1 channel using your TV remote control.

5. Most boxes are ready to automatically start tuning. If you have problems with tuning see our Retuning Guide. Once your box is tuned, you’ll be able to save the channels you have found and go to BBC One. You can now use your Freeview remote control to explore the range of channels.

The exact arrangement of sockets you see will vary across products.

Related content:

How to set up Freeview in your home – watch the video
Retuning guide
How do I set up a TV with Freeview built in?
How do I set up a Freeview box, TV and DVD together?
How do I set up my Freeview+ HD recorder?
How do I contact the manufacturer of a Freeview digital box or TV?

How do I set up a TV with Freeview built in?

Your Freeview TV will come with instructions on how to set up, but if you’re having problems, we’ve put together some information to help you along. If you require further support, you should contact the manufacturer. [link to How can I contact the manufacturer of my digital box or TV? FAQ]

Your Freeview TV should come with the following items:
● a power lead
● a remote control and batteries

You will also need an aerial lead and a working aerial.

aerial lead-working aerial

1. Plug your aerial lead into the round aerial socket (1) on your TV.

The exact arrangement of sockets will vary across products.

Related content:

How to set up Freeview in your home – watch the video
Retuning guide
How do I set up a TV with Freeview built in?
How do I set up a Freeview box, TV and DVD together?
How do I set up my Freeview+ HD recorder?
How do I contact the manufacturer of a Freeview digital box or TV?

How do I set up a Freeview HD Recorder, TV and DVD together?

You will need:
● 2 SCART leads
● an aerial lead connected to a working aerial

aerial lead connected to a working aerial

1. Plug your aerial lead into the aerial socket (1) on your Freeview HD Recorder.

2. Using a SCART cable connect any SCART socket on your TV to the port marked AV1 on your Freeview HD Recorder (2).

3. Using the second SCART cable , connect the Freeview HD Recorder to the DVD player (3).

The exact arrangement of sockets will vary across products. If you require further support, consult your user manuals or contact the manufacturers of your equipment.

Related content:

How to set up Freeview in your home – watch the video
Retuning guide
How do I set up a TV with Freeview built in?
How do I set up a Freeview box, TV and DVD together?
How do I set up my Freeview+ HD recorder?
How do I contact the manufacturer of a Freeview digital box or TV?

How do I set up my Freeview HD recorder?

Your Freeview HD recorder will come with instructions on how to set up, but if you’re having problems, we’ve put together some information to help you along. If you require further support, you should contact the manufacturer.

You will need the following items:
● an HDMI cable
● an aerial lead connected to a working aerial

Plug your aerial lead into the Freeview+ HD recorder aerial socket

1. Plug your aerial lead into the Freeview HD recorder aerial socket (1).

2. Using an HDMI cable, connect from any available HDMI port on a HD ready TV to the HDMI port on the HD recorder (2). Note that to receive Freeview HD channels, you need an HD ready TV with an HDMI socket and Freeview HD coverage.

Related articles:

How do I set up my Freeview digital box?
How do I set up my Freeview TV?
How do I set up my Freeview+ HD recorder?

Where can I get further help setting up?

If you have not found the information you need in these FAQs, your best option is to consult your user manual or to contact the manufacturer of your equipment.

The Digital UK website has a Connection Guide which will help you to connect your Freeview TV, HD recorder, digital box, and aerial.

Friends, family and neighbours are also good resources, as many of them will already have Freeview equipment set up.

Related articles:

How do I set up my Freeview digital box?
How do I set up my Freeview TV?
How do I set up my Freeview+ HD recorder?

How do I set up Freeview on all the TVs in my house?

Getting Freeview for all the televisions in your house is straightforward. You might already have Freeview, most new flatscreen TVs come with Freeview built in. If your TV doesn’t have Freeview, you’ll need a Freeview HD Recorder for each TV.

The only other thing you need is a good signal from your rooftop aerial. When the signal from your aerial is split to feed two or more receivers in your home, it might need a boost. In some cases where there is a good signal you may be able to use a portable aerial.

For help, we suggest you get in touch with the following organisations who can give you details of one or more members who operate in your area and guarantee their work:

Confederation of Aerial Industries (CAI)
Find a digital professional at getmedigital.com

A local installer will understand the circumstances and local geography in your area and suggest the best option available to you.
Other setting up FAQs

Why is my TV not receiving a signal from the digital box?

Do you have the correct channel selected on the TV? Check that you have selected the correct source channel, usually called “AV” or “EXT” or “source” Your TV’s user manual will tell you how to find the AV channel if you are unsure.

source channel

Check your cables, connections and leads. If you need help setting up your equipment, we have some basic information on this site, but your user manuals will contain more detail for your particular box and TV.

It is possible that you have the wrong specification of SCART lead. All SCART leads used with digital boxes must be of the ‘fully featured’ type. If your lead was not included with the box, you should check that it is the right kind.

Check that your box is not on standby or power saving mode.

Is your aerial connected correctly? If you can see the welcome or start screen but can see no channels, this may be the problem.

Try restarting your equipment if you have checked all of the above. If you are still having problems, you will need to contact your electrical retailer or the manufacturer of your equipment.

 

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