I live in a block of flats with a communal aerial, can I still receive Freeview?

I live in a block of flats with a communal aerial, can I still receive Freeview?

If you live in a flat or a building that shares an aerial, then your existing communal aerial determines whether or not you can see Freeview. Your current reception for analogue TV is a good guide as to whether or not you can see Freeview. If you're not seeing a perfect picture, then your communal aerial might need to be checked by your landlord. Especially since you might need to change to an Integrated Reception System (IRS) that distributes the signals more effectively.

However, it is worth trying Freeview out before having an aerial survey carried out. If you do want to try this, make sure you buy the equipment from a retailer who has a refund return policy.

If you don't quite know what you've got, then speak to your landlord. You can also use the letter template we have provided below to get the ball rolling.

If you need more advice we suggest you get in touch with the following organisations who can give you details of one or more members who operate in your area and guarantee their work:

• Confederation of Aerial Industries (CAI)
• Registered Digital Installers (RDI)

A local installer will understand the circumstances and local geography in your area and suggest the best option available to you.

Download the landlord letter template or the good practice guide:

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See also:

• Channels
• Programmes
• Services