How to retune your equipment

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New channels are launched on Freeview from time to time along with other updates to the service. So it pays to retune your digital box every couple of months to make sure you are up to date. Some digital boxes automatically retune but most have to be retuned manually. The process is straightforward but varies slightly between boxes from different manufacturers.

Step 1

Press menu on your box’s remote control.

Step 2

Now select set-up, installation, update or similar option. If you’re asked for a password the default code is 1234 or 0000.

Step 3

Now select the 'first time installation' option (sometimes called 'factory reset', 'full retune’ or 'default settings'). Press 'OK' if your equipment asks if it is ok to delete existing channels. This will clear your existing settings and find the new channel line-up. If prompted then save the channels that are found.

You may find that channel favourites and scheduled recordings are also deleted so check and reset these.

If you are still encountering problems check the instructions for your product on the TVretune website: http://www.tvretune.co.uk/productmanuals/

Manual re-tuning

Re-tuning is simple for many, but may not work as expected for some households. This is usually because your Freeview TV or box may receive digital services from more than one television transmitter. You may find that you are not receiving your preferred regional services, or have a reduced service with picture breakup. In this case it is possible to manually select which services or channels your equipment receives by manually re-tuning your Freeview TV or box using the RF channel numbers below. For each RF channel number, we also list the group (known as a multiplex) of television services received.

For more information on using the RF channel numbers below, please follow our step-by-step guide to manual retuning.