More Help from FREEVIEW™
We'll give you as much help as we can with getting Freeview and explaining about digital in our FAQ section. For the bigger picture on digital TV switchover, you can go straight to the source by visiting the .Help Scheme website.
Your local library will also be a useful source of information as switchover approaches.
Digital TV Help Scheme
There is a targeted help scheme being set up for those in vunerable groups. For more information visit the Digital UK website or call Digital UK on 0800 519 20 21.
Your Aerial
To ensure you get great Freeview reception, it might be a good idea to have your aerial checked. We suggest you get in touch with the following organisations who can give you details of one or more members who operate in your area and guarantee their work:
A local installer will understand the circumstances and local geography in your area and suggest the best option available to you.
Shared Aerial
If you live in a flat and share an aerial then you need to check with your landlord or housing association to see if you can receive digital TV. They should be aware of digital switchover, if not, we thought we could help you with a letter to get the ball rolling.
More information is available from Digital UK:
http://www.digitaluk.co.uk/en/how/getting-digital-tv/shared-aerial.html
- Good Practice Guide for Landlords ( 849.49 kB )
- Landlord Letter ( 26.00 kB )
Service updates
Latest updates on issues affecting the Freeview service
Help
“How do I retune my digital box?”
We say…
“Retuning (or rescanning) your digital box is straightforward”
