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Freeview Help

Welcome to Freeview Help

Want to know how to set up a Freeview box? What is Freeview+? What does the red button do? Having problems finding channels? Is your aerial up to scratch? Watch as Ryan learns from Brian (yes it really is Brian Blessed) how to get the best out of Freeview.

Watch the videos now >

Browse Frequently Asked Questions

Channels and Programmes

  • Do I have to retune? If I don't can I still continue viewing my current channels?
  • Who decides what channels are broadcast on Freeview?
  • Will I be able to get any pay channels with Freeview?

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About Freeview

  • About Freeview
  • Does Freeview provide audio description for the visually impaired?
  • Who are the licence holders for Freeview?

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Getting Freeview and coverage

  • How do I get Freeview?
  • How much does Freeview cost?
  • I have no coverage, what can I do now?

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Reception and Aerials

  • How do I retune my digital box?
  • I am not receiving some of the Freeview channels.
  • Why might I need to reposition my aerial?

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Buying Products

  • Can I watch Freeview on my computer (PC)?
  • How do I install a digital box?
  • Where can I buy a Freeview box and how much does it cost?

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About Digital TV

  • Digital switchover from analogue to digital TV.
  • High-definition television (HDTV) on Freeview
  • What will TV viewers need to do to get digital TV?

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Browse by FAQ

  • Channels and Programmes
  • About Freeview
  • Getting Freeview and coverage
  • Reception and Aerials
  • Buying Products
  • About Digital TV

Common questions

  • How do I get Freeview?
  • Why may I need a new aerial?
  • Can I watch Freeview using a portable set-top aerial?
  • I am not receiving some of the Freeview channels.
  • Will I be able to get any pay channels with Freeview?
  • High-definition television (HDTV) on Freeview
  • Reception
  • Can I watch Freeview on my computer (PC)?
  • I have no coverage, what can I do now?
  • How do I record Freeview channels on a VCR?

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All channels are subject to coverage and may be changed from time to time. Aerial upgrade may be required.