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How do I retune my digital box / digital TV?
How do I retune my digital box?
Retuning (or rescanning) your digital box is straightforward. Some digital boxes and TVs retune automatically, others need to be manually retuned.
To manually retune you need to press "Menu" on your remote control and follow the on-screen instructions or those printed in your manual. The process may differ slightly depending on which manufacturer box you have however typical sequence is:
Press MENU on your remote control.
From the Menu options, select the 'Tuning Menu'
Select 'Auto Setup' or 'Update' to retune your digital TV*
*also referred to as 'Update', 'Rescan', 'Replace' or 'Store Channels'
If you need any more information, have a look at your manual or get in touch with the manufacturer. We collected some contact details for you on our manufacturers page.
How do I retune my digital TV?
You need to retune your digital TV to get all the Freeview channels. Your manufacturer can confirm whether your set retunes automatically. If yours doesn't, you need to press 'Menu' on your remote control and follow the on-screen instructions or those printed in your manual. A typical sequence is:
- From the menu options, select the tuning menu
- Select auto set-up/update. A pop up menu will probably display 'Warning - All current tuning data will be altered'
- Select auto set-up/update, which will start the updating process. This might take several minutes.
When the updating process has finished follow the on-screen instructions. We know from previous retunes that some sets had problems. If you still have trouble after doing the retune update, you can either switch over to another channel (digital) and then back to the channel you are trying to receive, or retune again.
If you still have trouble please look in your manual or contact your TV set manufacturer. See our manufacturers page for more info.