Due to current high call volumes to the Freeview Advice Line you may experience longer than expected wait times for an agent to become available.

If you need Freeview support, we'll do our best to connect you with an agent as soon as possible. Support is also available via our Help section.

If you need retune support, see our retune guide which offes step-by-step instructions and a selection of retune videos - simply choose your TV brand from the list provided.

Please accept our apologies if you've been inconvenienced by these recent delays in reaching the Freeview Advice Line