On Saturday 25th September, the fire suppression system was triggered at Red Bee Media's* broadcast centre in White City, London.

As a result physical equipment was damaged and this has led to the disruption of subtitle availibility for Channel 4 services and, subtitles and audio description availability for Channel 5 services.

Both Channel 4 and Channel 5 are working closely with Red Bee Media to restore access services across all their content, channels, and platforms as quickly as possible.

For the latest updates please see the Channel 4 and Channel 5 service update pages.

Channel 4 service update

Channel 5 service update

Red Bee Media are the team behind creating and broadcasting access services such as audio description, sign language, and subtitles, for multiple broadcasters in the UK.