Complete our survey for your chance to win £100 of Amazon vouchers and help us make sure you enjoy the best possible experience on our website.

1. Why did you visit our website today? *

2. How easy was it for you to complete your task? *

3. How would you rate your overall satisfaction with our website? *

4. How can we improve our website? *

5. What TV service do you use most in your household? *

Please enter your email address if you would like to be entered into our prize draw:

Email address is invalid.

TV Guide – response to your feedback

Posted March 23, 2016 - Service Updates

The technology used for the previous TV guide has reached the end of its useful life. As a consequence we have had to rebuild the Freeview TV guide – this is to make sure it works with smartphones and tablets as well as desktop computers. There are also further requirements to make the guide accessible. We will continue to improve the new guide and welcome your feedback.

We will be making updates as soon as we can including:

  • Adding in the other screenings of shows on the programme description and search results
  • Making the search more obvious
  • Making it easier to ‘favourite’ without jumping to the top of the channel list
  • Adding Today’s picks to preferences so you can chose if you want to see it
  • Adding the option for a white or black background

There were some problems with BBC One being out of sync yesterday – this was due to additional programming to cover events in Brussels. Apologies for the inconvenience caused.

We will be updating with more planned changes next week.

Share this on: