If your internet keeps misbehaving, there is a chance you might have weak Wi-Fi signal, Wi-Fi interference or another connectivity problem*.
If you’re using Wi-Fi, check the connection via your smartphone or tablet. If there is still a problem, contact your broadband provider:
*A minimum broadband speed of 2Mbps is required to watch catch up and on demand services – this will count towards any monthly broadband data allowance. Only selected channels provide 7-day catch up.