Want to know more about retuning? What is Freeview plus? Missing some channels? Is your aerial up to scratch? Find out more about all this and more in our help section.
If you are experiencing a fault with a TV, box or recorder then you may need to contact the manufacturer. Find out more details on our general manufacturer contacts page.
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Open: Mon - Fri 9am - 6pm, Sat 9am - 5pm
Latest Help updates
Freeview TV guide channel updates
On 3rd September 2014 Children's and News services will be moving to new channel numbers as we update the...Read more >
Coming soon: Freeview TV guide update 3 September 2014
The Freeview TV guide is being updated on Wednesday, 3 September 2014 to create extra capacity for new...Read more >