Want to know more about retuning? What is Freeview plus? Missing some channels? Is your aerial up to scratch? Find out more about all this and more in our help section.

If you are experiencing a fault with a TV,  box or recorder then you may need to contact the manufacturer. Find out more details on our general manufacturer contacts page.

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Latest Help updates

14th April 2015

Spike launches 15 April and some channels are moving

A new channel will be added to the Freeview line-up when Spike launches at 8pm 15 April on channel...

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4th February 2015

Channel updates

ITVBe+1 launched on channel number 72 Classic FM launched on channel number 731 LBC launched...

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See all Help updates

Video guides

How to Retune

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Your Aerial & Reception

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Introducing Freeview+

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How To Set Up Your Freeview Digital Box

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