Want to know more about retuning? What is Freeview plus? Missing some channels? Is your aerial up to scratch? Find out more about all this and more in our help section.
If you are experiencing a fault with a TV, box or recorder then you may need to contact the manufacturer. Find out more details on our general manufacturer contacts page.
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Open: Mon - Fri 9am - 6pm, Sat 9am - 5pm
Latest Help updates
BBC RB 302 launched on 302 - to support the Winter Olympics 303 launched on 303 for red button...Read more >
New local TV service in Grimsby
The first new local TV service on Freeview will launch on the 26 November. Estuary will provide programming...Read more >