Help

Want to know more about retuning? What is Freeview plus? Missing some channels? Is your aerial up to scratch? Find out more about all this and more in our help section.

If you are experiencing a fault with a TV,  box or recorder then you may need to contact the manufacturer. Find out more details on our general manufacturer contacts page.

To watch Freeview, there's no dish, no cables, you just need an aerial!

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Still can't find what you're looking for? Call the Freeview advice line:

03456 505050

Open: Mon - Fri 9am - 6pm, Sat 9am - 5pm

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Latest Help updates

21st August 2014

Freeview TV guide channel updates

On 3 September 2014 Children's and News services moved to new channel numbers as we updated the Freeview...

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11th August 2014

Freeview TV guide update 3 September 2014

The Freeview TV guide has been updated on Wednesday, 3 September 2014 to create extra capacity for new...

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Video guides

How to Retune

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Your Aerial & Reception

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Introducing Freeview+

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How To Set Up Your Freeview Digital Box

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