FAQs
-
Can I set programme reminders on Freeview?
For TVs and boxes, you usually just click on the programme in...
-
Does Freeview offer accessibility features?
From subtitles to audio description, talking devices to hearing...
-
I have a software upgrade message on screen – what should I do?
Software upgrades add new features or fix bugs in the software...
-
How often should I update my app?
We recommend you update the Freeview mobile app every time newer...
-
My device is telling me it's found a new channel – what should I do?
Some boxes are programmed to let you know if they detect a new...
-
How do I make sure I have the latest version of the Freeview mobile app?
If you allow automatic updates on your device you should get a...
-
Avoiding interference with my equipment
Issues with TV reception are often temporary problems or have a...
-
Discover Freeview Play
New to Freeview? Here's how you can access all our on-demand...
-
How to do a manual retune
You can manually start the retune on your device, but if this...
-
How to improve my aerial set-up
Check our aerial troubleshooting guide to see how to check your...
-
What should I do if I have a weak signal?
You might sometimes have issues with reception, like missing...
-
How to find and watch on-demand TV
If you have a Freeview Play TV or set-top box it means that you...
-
How can I check if engineering work is affecting my TV services?
Our services updates page will tell you if any changes are taking...
-
I've seen a message about retuning
Many Freeview devices get you to retune when something's been...
-
Service updates and changes to channels
Check for channel changes and launches via information on channel...