Call charges Because it’s an 0345 number, calls to our advice line will now normally come out of any inclusive minutes you have with your telephone service for both mobiles and landlines. If you don’t have an inclusive minute plan, calls to 0345 6 numbers are charged in a similar way to 0845 6 numbers. From landlines this typically costs up to 12p per minute, and between 5p and 40p from mobiles depending on your provider. Ofcom, the communications regulator, offers a guide to UK call charges. If you’re unsure how much your call will cost, we recommend contacting your phone service provider. Freeview Advice Line Opening hours The Freeview advice line is available on 03456 505050 at the following times Mon – Fri 9am – 6pm Saturday 9am – 5pm Minicom The Freeview advice line can be accessed using the minicom service on 0330 332 0975.