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FAQs

108 Results for

How do I find programmes to watch live and on demand?

Freeview Play has on-demand TV built in. You can watch live TV...

A guide to connecting to the internet on my device

To get the Freeview mobile app you need a device on Android OS 4...

Bad weather is affecting my TV signal

Certain weather conditions may sometimes affect your Freeview...

Can I use my existing cables to set up Freeview?

If you want to use existing cables, check they're in good...

A recording didn't work

Problems with recordings are most likely due to an interruption...

My device is telling me it's found a new channel – what should I do?

Some boxes are programmed to let you know if they detect a new...

Freeview mobile app troubleshooting guide

If you're having problems with the Freeview mobile app, follow...

What should I do if I have a weak signal?

You might sometimes have issues with reception, like missing...

Why do I need to sign in to separate players for the TV and Mobile App?

It's easy to see what's on across the TV players. Once you've...

Quick start guide to Freeview

Most Freeview devices come with set-up instructions, but we’ve...

I've seen a message about changes to my channels

Sometimes channel names or numbers can change. Retuning helps you...

I can't watch live programmes

If you're having problems with reception, picture or channels...

How do I get a talking TV Guide/EPG?

Many digital TV devices come with talking features to help...

How much data does Freeview use?

How much internet data or mobile data you use when watching...

Does Freeview offer accessibility features?

From subtitles to audio description, talking devices to hearing...

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