FAQs

109 Results for

How do I set up on-demand players?

With Freeview Play you're already set up for on-demand shows from...

Is 4K UHD content available on Freeview?

All Freeview Play equipment is HD, and some models also support...

How can I increase the number of channels I receive?

With Freeview you'll usually get more than 70 standard and a...

How do I view recommendations?

You'll find recommendations in Freeview Explore in your TV's...

Can I restart programmes that have already started?

Some of the channel players (including BBC iPlayer) provide live...

What is digital terrestrial TV and how does it work?

Digital Terrestrial Television (DTT) is a method of providing TV...

I've forgotten my password for a player

If you've forgotten your password, you'll have to request a reset...

Why are some programmes unavailable to stream?

Some programmes may not have rights to be streamed on mobile...

Who can I contact if I need an aerial installer?

We recommend you always use a qualified aerial installer, as they...

Why do you need to know my location?

We need to know your location so you get the correct channel line...

What broadband speed do I need?

To watch programmes in standard definition (SD), you’ll need a...

How much does Freeview cost?

At Freeview, we believe everyone has the right to watch great TV...

How do I access the TV Guide?

You can access the TV Guide through the TV Guide button on your...

Can I continue watching a programme on another device?

At the moment you can't switch between devices and continue...

What equipment do I need?

To enjoy Freeview you'll need a Freeview TV, box or recorder, an...