FAQs

88 Results for What is Freeview Play

What broadband speed do I need?

To watch programmes in standard definition (SD), you’ll need a...

I got a message telling me to retune, what should I do?

Many Freeview devices prompt you to retune when something's been...

How to watch Freeview online

In addition to viewing your favourite programmes through live TV...

What should I do if I have a weak signal?

You might sometimes have issues with reception, like missing...

I have a software upgrade message on screen – what should I do?

Software upgrades add new features or fix bugs in the software...

How much data does Freeview use?

How much internet data or mobile data you use when watching...

How do I record programmes on Freeview?

Want to record or download your favourite TV shows? The easiest...

What is digital terrestrial TV and how does it work?

Digital Terrestrial Television (DTT) is a method of providing TV...

Do I need to sign up to watch Freeview?

You don’t need to sign up for Freeview, as it's installed in most...

Is 4K UHD content available on Freeview?

All Freeview Play equipment is HD, and some models also support...

Where can I buy a Freeview device?

You can buy Freeview devices from many retailers. Freeview Play...

Quick start guide to Freeview

Most Freeview devices come with set-up instructions, but we’ve...

My device is telling me it's found a new channel – what should I do?

Some boxes are programmed to let you know if they detect a new...

What should I do when experiencing an issue with an individual player?

First check your internet's working. Then see if your device can...

How to get BBC Sounds on Freeview

BBC Sounds is a streaming media and audio download service from...