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FAQs

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What equipment do I need?

To enjoy Freeview you'll need a Freeview TV, box or recorder, an...

How do I access the TV Guide?

You can access the TV Guide through the TV Guide button on your...

What operating system do I need?

The Freeview mobile app works on phones and tablets running...

What device do I need to watch Freeview on the go?

The Freeview mobile app works on phones and tablets running...

Viewing IP channels on Freeview

The Freeview mobile app works on phones and tablets running...

How can I find out about a new channel launch?

Before the launch of any new TV channel, there's usually...

A guide to connecting to the internet on my device

To get the Freeview mobile app you need a device on Android OS 4...

How do I watch a programme from another region?

You can't watch shows from another region on your TV because the...

How can I increase the number of channels I receive?

With Freeview you'll usually get more than 70 standard and a...

How do I set up on-demand players?

With Freeview Play you're already set up for on-demand shows from...

Do I need to sign up to watch Freeview?

You don’t need to sign up for Freeview, as it's installed in most...

Can I download or record programmes to watch offline?

Yes, just get a Freeview HD Recorder or Freeview Play Recorder...

My channels have changed number – how do I find them?

Retuning your TV or box will help you stay up to date with any...

Does my TV have Freeview Play?

How can I tell if my Device has Freeview Play installed, Freeview...

Quick start guide to Freeview

Most Freeview devices come with set-up instructions, but we’ve...

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