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FAQs

80 Results for Freeview Play

Accessible TV Guide - compatible devices

From subtitles and audio description, to talking devices and...

How do I retune my TV?

To get the most up-to-date service from Freeview it's important...

I got a message telling me to retune, what should I do?

Many Freeview devices prompt you to retune when something's been...

I've seen a message about retuning

Many Freeview devices get you to retune when something's been...

How do I access subscription video-on-demand services such as Netflix, Amazon Prime and NOW TV?

The idea behind Freeview is that all channels are free and there...

Bad weather is affecting my TV signal

Certain weather conditions may sometimes affect your Freeview...

Why are some programmes unavailable to stream?

Some programmes may not have rights to be streamed on mobile...

How often should I retune my TV?

It’s a good idea to retune your TV or box two to three times a...

Set up favourite channels

You can set favourites on most Freeview TVs and boxes; how to do...

How to retune your Samsung TV

It’s a good idea to retune your TV or box two to three times a...

What operating system do I need?

The Freeview mobile app works on phones and tablets running...

Can I favourite TV programmes?

You can't set individual TV programmes as favourites, but you can...

The app isn't compatible with my phone

The Freeview mobile app works on phones and tablets running...

How to do an automatic retune

When something has changed or been updated, most Freeview devices...

What transmitter do I receive a signal from?

To see which transmitter your aerial gets its signals from, put...

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