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FAQs

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How do I find and watch live and on-demand TV?

Freeview Play has on-demand TV built in. You can also watch live...

Do I need an aerial?

Yes, you need an aerial to get Freeview through your TV. Check...

How do I view box sets?

On the Freeview mobile app, you can find them by selecting Box...

My device doesn't have Freeview Play

Freeview Play needs pre-installed equipment. You can add it to...

What HD channels can I watch on Freeview?

With Freeview Play equipment you can watch a range of HD channels...

How can I increase the number of channels I receive?

With Freeview you'll usually get more than 70 standard and a...

How can I find out about a new channel launch?

Before the launch of any new TV channel, there's usually...

Where can I buy a Freeview device?

You can buy Freeview devices from many retailers. Freeview Play...

Can I download or record programmes to watch offline?

Yes, just get a Freeview HD Recorder or Freeview Play Recorder...

I'm receiving programming for a different region

In some locations you may have a choice of more than one service...

How to watch Freeview online

In addition to viewing your favourite programmes through live TV...

Why can't I receive certain channels?

The number of Freeview channels you'll get depends on the...

Does my TV have Freeview Play?

How can I tell if my Device has Freeview Play installed, Freeview...

Quick start guide to Freeview

Most Freeview devices come with set-up instructions, but we’ve...

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