Skip to main content
Home

Header

  • Find and watch TV
  • TV Guide
  • What's On
  • Products
  • Help
  • Mobile App
Get Freeview Play
Menu

FAQs

108 Results for

How do I record programmes on Freeview?

Want to record or download your favourite TV shows? The easiest...

Do I need a TV licence to watch Freeview?

Yes. Everyone who watches TV in the UK has to have an annual TV...

Can I favourite TV programmes?

You can't set individual TV programmes as favourites, but you can...

How do I watch a programme from another region?

You can't watch shows from another region on your TV because the...

The app isn't compatible with my phone

The Freeview mobile app works on phones and tablets running...

Accessible TV Guide - compatible devices

From subtitles and audio description, to talking devices and...

How to find and watch on-demand TV

If you have a Freeview Play TV or set-top box it means that you...

A guide to connecting my aerial and internet on my TV

Most Freeview devices come with set-up instructions, but we’ve...

Can I listen to radio on Freeview?

You can listen to more than thirty of the best radio stations on...

I've seen a message about retuning

Many Freeview devices get you to retune when something's been...

Do I need an aerial?

Yes, you need an aerial to get Freeview through your TV. Check...

Avoiding interference with my equipment

Issues with TV reception are often temporary problems or have a...

What should I do when experiencing an issue with an individual player?

First check your internet's working. Then see if your device can...

How can I check if engineering work is affecting my TV services?

Our services updates page will tell you if any changes are taking...

How to do a manual retune

You can manually start the retune on your device, but if this...

  • Load More

Reach us on social

Contact us for support and advice via our Facebook page, Facebook Messenger or Twitter.

Rather speak to someone?

Call the Freeview Advice Line

Opening hours
T. 03456 505050:

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
SaturdayClosed
SundayClosed

 

03456 505050

Sign up for our newsletter

Get the best of next week's TV line-up in your inbox every Friday.

Get Freeview

  • Freeview Play
  • Products
  • Mobile apps
  • Watch on your device
  • Does my TV have Freeview Play?

Corporate

  • About us
  • Careers
  • Media centre
  • News
  • Platform management

Help

  • Problems watching Freeview
  • Problems recording Freeview
  • What channels should I get?
  • Search or browse FAQs
  • Updates and alerts

Stay in touch

  • Blogs
  • Facebook
  • Instagram
  • X
  • YouTube

Footer

  • Cookie Statement
  • Privacy Notice
  • Site Terms of Use
  • Website Accessibility Statement
  • Mobile App Licence Agreement
  • Android Open Source Statement

DTV Services Limited, Company Number: 04435179 - Freeview, Triptych Bankside (North Building), 185 Park Street, London SE1 9SH