Live in Tyne and Wear or County Durham? Experiencing issues with your viewing? See our FAQs on how to retune on your set-top box or TV.

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How much does Freeview cost?

At Freeview, we believe everyone has the right to watch great TV...

How much data does Freeview use?

How much internet data or mobile data you use when watching...

What is digital terrestrial TV and how does it work?

DTT is what broadcasts digital TV and radio content to your TV...

Does Freeview offer accessibility features?

From subtitles to audio description, talking devices to hearing...

Does Freeview offer parental control or PIN protection?

You can block adult content and hide adult channels by changing...

How do I record programmes on Freeview?

Want to record or download your favourite TV shows? The easiest...

Watch how to retune your LG Freeview TV

How to retune your LG Freeview TV

Watch how to retune your Freeview TV

Watch how to retune your Freeview TV

How do I restart my Freeview Play device?

Resetting your equipment can often fix problems. Switch off your...

Watch how to retune your Humax Freeview Recorder

Watch how to retune your Humax Freeview Recorder

Watch how to retune your Panasonic Freeview TV

Watch how to retune your Panasonic Freeview TV

Watch how to retune your Sony Freeview TV

Watch how to retune your Sony Freeview TV

How do I keep up to date with what's new on Freeview?

There are many ways to stay up to date with what's new with...

How do I retune my TV?

To get the most up-to-date service from Freeview it's important...

How do I view recommendations?

You'll find recommendations in Freeview Explore in your TV's...