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Live in the Swansea area or South and Central Wales?
If you’re experiencing issues with your viewing today watch our
retuning videos
to find out how to restore your missing channels

Welcome to Freeview Support

Thinking of getting Freeview Play? Missing some channels? Want to know more about retuning? Browse our FAQs below to find out more.

For more information on engineering works and other events affecting Freeview, see the latest service updates.

Changes are being made to the way some channels are broadcast on Freeview in parts of the UK. Check for changes in your area.

Find us on social media

You can also contact us for support and advice via Facebook Messenger or  @FreeviewAdvice on Twitter.

Can’t find an answer? Get in touch with someone in our team.