We have a comprehensive FAQ section which will hopefully cover any reception issues, re-tuning problems, most equipment and service problems. It is broken into helpful sections, so if you go to the support part of the site, you can choose the category that is most suited to your needs.
If you cannot find your answer, Freeview has a dedicated advice line which is available on 03456 505050 at the following times:
Mon – Fri 9am – 6pm
Sat 9am – 5pm
Friends, family and neighbours can also be useful sources of information if you are having difficulty.
Find out how to contact the support or helpline for the manufacturer of your equipment.
If you are looking for information about aerials or reception in your area, an aerial installer will be able to help. Find out how to contact a local aerial installer.