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Why am I receiving the wrong BBC or ITV regional programmes?

Posted November 7, 2016 - Technical FAQs

If you are receiving the wrong BBC or ITV regional programmes, it may be because you are getting TV signals from two or more regional transmitters at your address.

In this situation, it’s possible that your preferred services are appearing lower down the list of channels than you expect – in the 800s. If your box or TV has a ‘favourites’ function, you can save these channels in this so that you can find them easily.

Alternatively you can manually retune your box or TV to select your preferred regional service. If this does not help, contact the manufacturer of your equipment for support.

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