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My device doesn't have Freeview Play

TV

If you bought your TV or recorder before 2016 it probably doesn't have Freeview Play. This is because Freeview Play isn't a downloadable service, but instead needs equipment that's already installed with it. You can add it to your current TV by connecting it to a Freeview Play recorder. 

Or, if you're buying a new TV, double check with the retailer that it has Freeview Play installed – it's now built into TVs from most leading manufacturers, including LG, Panasonic, Philips, Sony and Toshiba, as well as a number of retailer own brands.

Check out our products page to see a selection of Freeview Play recorders and TVs. 

APP

For live and on-demand viewing on mobile devices, there's the Freeview mobile app.

To download it on your device you need an Android phone or tablet running Android OS 4.4 KitKat and above, or an iPhone or iPad running iOS 11 and above.

What else do I need?

You'll also need a minimum internet connection of 2Mbps and all the associated channel apps – which are BBC iPlayer, ITV Hub, All 4, My5 and UKTV Play. You'll also need a TV licence

Watching TV shows or films uses around 1GB of your internet or mobile data per hour for SD and up to around 3GB per hour for HD.

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