FAQs

108 Results for

How can I increase the number of channels I receive?

With Freeview you'll usually get more than 70 standard and a...

How do I view recommendations?

You'll find recommendations in Freeview Explore in your TV's...

Can I restart programmes that have already started?

Some of the channel players (including BBC iPlayer) provide live...

What is digital terrestrial TV and how does it work?

Digital Terrestrial Television (DTT) is a method of providing TV...

Does Freeview offer parental control or PIN protection?

You can block adult content and hide adult channels by changing...

Do I need an aerial?

Yes, you need an aerial to get Freeview through your TV. Check...

How to do a manual retune

You can manually start the retune on your device, but if this...

Avoiding interference with my equipment

Issues with TV reception are often temporary problems or have a...

A guide to connecting my aerial and internet on my TV

Most Freeview devices come with set-up instructions, but we’ve...

How to find and watch on-demand TV

If you have a Freeview Play TV or set-top box it means that you...

How can I check if engineering work is affecting my TV services?

Essential work is sometimes carried out by the Transmitter...

What should I do when experiencing an issue with an individual player?

First check your internet's working. Then see if your device can...

I've seen a message about retuning

Many Freeview devices get you to retune when something's been...

A guide to connecting my Freeview Play device to the internet

Most Freeview devices come with set-up instructions on how to...

I've forgotten my password for a player

If you've forgotten your password, you'll have to request a reset...