How do I manually retune my Digital TV equipment?

Posted November 7, 2016 - Technical FAQs

If you are comfortable with technical information and your basic retune hasn’t worked, you can use this manual retune guide to address the following problems:

  • If your Freeview TV or box picks up a different regional (BBC or ITV) services to the the ones you would expect to receive. (e.g. BBC England instead of BBC Scotland or BBC East Midlands instead of BBC Anglia).
  • If you are missing some channels.
  • Or if your equipment has stopped working.

As a first step, check to see if your desired channels are appearing further down the list in the TV Guide (the 800s), If they are, make them easier to find by saving them to your ‘favourites’ list.

Digital UK currently offers a comprehensive guide to manually retuning your Freeview equipment:

Digital UK guide to manual retuning.

If you find the manual re-tune is too difficult, get in touch with either the Confederation of Aerial Industries (CAI) or Get Me Digital who can give you details of one or more members who operate in your area and guarantee their work:

Find an approved CAI installer at Get Me Viewing

Find a digital professional at getmedigital.com 

A local installer will understand the circumstances and local geography in your area and suggest the best option for you.

Note: some early products do not offer a manual retune (or manual search) facility – please check your instruction book for more detailed information.

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