FAQs
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Can I set programme reminders on Freeview?
For TVs and boxes, you usually just click on the programme in...
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I got a message telling me to retune, what should I do?
Many Freeview devices prompt you to retune when something's been...
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Who to contact for further support
Our Help website covers everything you need to know, from how to...
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How to do an automatic retune
When something has changed or been updated, most Freeview devices...
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How often should I retune my TV?
It’s a good idea to retune your TV or box two to three times a...
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How much does Freeview cost?
At Freeview, we believe everyone has the right to watch great TV...
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Where can I buy a Freeview device?
You can buy Freeview devices from many retailers. Freeview Play...
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How do I make sure I have the latest version of the Freeview mobile app?
If you allow automatic updates on your device you should get a...
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Does Freeview offer accessibility features?
From subtitles to audio description, talking devices to hearing...
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How do I get new on-demand players and keep them up to date?
Freeview Play comes equipped with all the necessary players and...
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I have a software upgrade message on screen – what should I do?
Software upgrades add new features or fix bugs in the software...
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How often should I update my app?
We recommend you update the Freeview mobile app every time newer...
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How can I increase the number of channels I receive?
With Freeview you'll usually get more than 70 standard and 15 HD...
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How to improve my aerial set-up
Check our aerial troubleshooting guide to see how to check your...
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What transmitter do I receive a signal from?
To see which transmitter your aerial gets its signals from, put...