FAQs
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Do I need an aerial, and what type of aerial do I need?
Yes, you need an aerial to get Freeview through your TV. Check...
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Can I use my existing cables to set up Freeview?
If you want to use existing cables, check they're in good...
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What is digital terrestrial TV and how does it work?
DTT is what broadcasts digital TV and radio content to your TV...
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Can I restart programmes that have already started?
Some of the channel players (including BBC iPlayer) provide live...
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Is 4K UHD content available on Freeview?
All Freeview Play equipment is HD, and some models also support...
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Can I get Freeview through a satellite dish?
No, Freeview is only available through an aerial, not a satellite...
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What is Freeview Play?
Freeview Play gives you over 70 TV channels, 15 HD channels and...
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What is a transmitter and a relay?
TV transmitters send digital TV signals that are received by an...
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Why should I update my TV software?
Keeping your TV software up to date means you'll have the latest...
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Can I download or record programmes to watch offline?
Yes, just get a Freeview HD Recorder or Freeview Play Recorder...
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How much data does Freeview use?
How much internet data or mobile data you use when watching...
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What channels and on-demand players can I watch on Freeview?
Freeview gives you around 70 TV channels to watch for free. With...
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Do I need to sign up to watch Freeview?
You don’t need to sign up for Freeview, as it's installed in most...
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What device do I need to watch Freeview on the go?
The Freeview mobile app works on phones and tablets running...
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What HD channels can I watch on Freeview?
With Freeview HD equipment you can watch up to 15 HD channels...