You do need an aerial to receive Freeview live on TV through the TV Guide but can also view certain channels on internet connected devices without one.
If you already have an aerial, make sure the cables are undamaged and connected to the aerial point in your home. The aerial needs to be securely plugged into the socket in the back of your Freeview TV or recorder.
It also needs to be in the right position, and not damaged by the weather. It's worth going outside to check it's pointing in the same direction as others nearby.
What type of aerial do I need?
To get the best results, we recommend that you use use a wideband aerial. Also know as Type T (for 'total') or Type W (for 'wideband'), these cover the entire range of signals used to transmit digital TV and continue to work even if there are changes to your TV signals
Loft aerials or portable indoor aerials may work in areas where there is good reception, but they can be subject to electrical interference from other domestic appliances.
What if I share a communal aerial?
If you live in a block of flats or a shared household you may have a communal TV system, providing a signal to several homes from a single aerial. Talk to your neighbours to see if they use Freeview and what the reception is like – if they get good reception, it’s likely that you will too.
If they’re not seeing a perfect picture, then get the communal aerial checked; ask your landlord, management company, housing association or council. You can also ask them if you're not sure what kind of aerial the building has got, or you suspect it might not have an aerial at all.
Installing a new aerial
Check our aerial troubleshooting guide to see if that can help. If it turns out you need to get a new aerial installed, we recommend that you always use a qualified aerial installer. They will have experience working at heights and information on transmitters in your area. Visit the following websites to find one local to you:
- GetMeViewing.org.uk (Confederation of Aerial Industries).
- GetMeDigital.com (Registered Digital Installers).
Based on industry guidance, a typical aerial replacement costs £150. However, it can vary depending on where you live and how complex the installation is. It's always a good idea to get more than one quote.
Viewing Freeview without an aerial
In addition to viewing your favourite programmes through live TV you can also watch Freeview on a connected TV via Freeview Play, mobile phones and tablets through our mobile app or online via our TV Guide.
You can watch live and on demand TV from the following players... BBC iPlayer, ITV Hub, All 4, My5, UKTV Play, STV and Horror Bites/CBS Catchup.
More information on how to view Freeview on internet connected devices can be found in our How to watch Freeview online article.